Mira Kivistö

Mira Kivistö is an expert in marketing psychology who has worked for over ten years helping companies understand consumer behavior. Her passion is to connect psychological principles with practical marketing strategies, and she has published several articles on the subject. Mira believes that a deep understanding of the human mind can transform the field of marketing.

Consumer Behavior: The Impact of Emotions, Purchase Decisions, Behavior Change

Consumer behavior is a multifaceted phenomenon that encompasses the decision-making processes of individuals when acquiring products and services. Emotions play a central role in purchasing decisions, influencing consumers’ choices and preferences. Changes in behavior occur under the influence of various factors, such as emotions and marketing strategies, which can significantly shape consumption habits. Key sections…

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Consumer behavior: Purchasing behavior, Customer journey, Customer profile

Consumer behavior encompasses customers’ purchasing behavior, customer journeys, and customer profiles, which are key factors in business success. By understanding how consumers make purchasing decisions, companies can enhance the customer experience and tailor their strategies to increase sales. The stages of the customer journey help outline the customer’s path from information search to purchase decision,…

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Consumer Behavior: Predicting Behavior, Targeting Marketing, Customer Research

Understanding consumer behavior is crucial for marketing effectiveness, as it enables the prediction of customer choices and actions. With this knowledge, companies can precisely target their marketing messages and enhance the customer experience, leading to greater customer satisfaction and sales. Customer research methods, such as surveys and focus groups, provide in-depth insights into consumer preferences…

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Consumer Behavior: Customer Experience, Customer Satisfaction, Feedback

Consumer behavior encompasses the purchasing decision-making processes of consumers and their behavior in the marketplace. Customer experience, customer satisfaction, and feedback are key factors that shape consumers’ attitudes toward products and services. Understanding and developing these elements is essential for improving customer experiences and increasing their satisfaction. Key sections in the article: Toggle What are…

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Cognitive biases: Customer research, Behavioral data, Customer analysis

Cognitive biases are distortions in thinking that affect customers’ decision-making and evaluation of options. Understanding them is crucial in customer research, as they can lead to misleading decisions and distorted information. Analyzing behavioral data from the perspective of cognitive biases helps companies improve customer experience and make informed decisions. What are cognitive biases and their…

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Consumer Behavior: Customer Loyalty, Brand Commitment, Customer Relationships

Consumer behavior is a key factor in business success, influenced particularly by customer loyalty, brand commitment, and customer relationships. Customer loyalty refers to a customer’s repeated choice of a specific brand or company, which enhances sales and customer relationships. Brand commitment, on the other hand, arises from the emotional connection between the customer and the…

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Insurance Techniques: Communication Styles, Rhetoric, Argumentation

Persuasion techniques are key elements that influence communication, rhetoric, and argumentation. Choosing the right communication style and effective rhetorical techniques can enhance the ability to influence others in various contexts. By understanding the target audience and situations, one can significantly increase the effectiveness of communication. Key sections in the article: Toggle What are the key…

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Consumer Behavior: Behavioral Patterns, Purchasing Strategies, Customer Segmentation

Consumer behavior is a complex phenomenon that encompasses various behavioral patterns and purchasing strategies. By understanding how psychological, sociocultural, and economic factors influence consumer decisions, companies can develop effective marketing strategies. Customer segmentation allows for a targeted approach, enhancing customer satisfaction and sales. What are the key patterns of consumer behavior? The key patterns of…

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Consumer Behavior: Social Influence, Group Pressure, Comparison

Consumer behavior is a complex phenomenon influenced significantly by social factors such as peer pressure and comparison. Peer pressure can guide individuals’ purchasing decisions and choices, while comparison strategies help consumers evaluate products and services more consciously. By understanding these factors, we can deepen our knowledge of consumer behavior and decision-making. What are the key…

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Cognitive biases: Optimism bias, Risk assessment, Decision making

Cognitive biases are distortions in thinking that affect decision-making and evaluation, often leading to erroneous conclusions. The optimism bias, where future events are assessed too positively, can significantly distort risk assessment and lead to unrealistic expectations. It is important to recognize these biases so that we can develop better methods to support decision-making. What are…

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